Travel Insurance Claim

Home Insurance Claim

To make an insurance claim under your home or household insurance policy, please contact us on:  01-2081400  

Our experienced staff will talk you through our home insurance claims process.  

Home Emergency Assist  

In the event of an emergency, you may wish to contact our complimentary home insurance Emergency Home Assist Helpline. This 24 hour helpline can provide you with a connection to an approved network of repairers (plumbers, electricians, glaziers, locksmiths, roofers etc.) to help alleviate the effects of a loss as quickly as possible.

Emergency Home Assist Helpline 1850 924 012

DAS Legal Expenses Claims  

For claims under your Legal Expenses Insurance, please see the table below:

Service Claim Line 24 Hrs
Legal Advice Service 1850 670 747 Yes
Domestic Assistance Service 1850 670 747 Yes
Counselling Service 1850 670 747 Yes

For further information, please consult the relevant home insurance on-line policy document for details.

01-2081400

Car Insurance Claim

If you’d like to make a claim, the AIG Motor Claims Service is available immediately to take your call.  Our offices are open every weekday from 9 a.m. until 5 p.m. but claims may be notified 24 hours a day on 01 8599700.

What happens after I call?

After you’ve notified us of a claim, we will issue a Claim Form for completion & signing.  You can also download the relevant form from the right of this page.

When should I register a claim?
It’s very important that claims are registered quickly. You must register any claim as soon as reasonably possible (and certainly no later than 7 days). If you do not, we may not be able to pay your claim. If you need to make a claim, please either mail a brief description of your claim or phone us.

AIG Claims Service  
30 North Wall Quay
International Financial Services Centre
Dublin 1

To help us prevent fraudulent claims, we store the insured persons personal details on computer and we may transfer them to a third party.

01 8599700

How to make an Identity Theft Claim

To make a claim under your Identity Guard policy, please contact us by clicking the email link or calling us. Our experienced staff will talk you through our claims process.  

You will be issued with a Claim Reference Number, which should be quoted on all subsequent correspondence and a claim form will also be sent to you.

Car Hire Excess Insurance Claims

To make an insurance claim under your car hire excess policy please contact:

AIG Europe Limited
30 North Wall
International Financial Services Centre
Dublin 2

Please notify AIG of any changes (within 31 days of any charge made to your credit card by the car rental company for damage involving the rental car) by clicking on the email link or by calling us on (01) 2081400

(01) 2081400

claims.ie@aig.com

Pupil Protector Insurance Claim

In the event of an accident that may give rise to a claim on the policy the Parent/Guardian should notify AIG as soon as possible but in all cases no later than 30 days after the incident.  

The Parent/Guardian should download a Pupil Protector Claim Form or it can be sent out to the school or parent on request.  

The claim form and relevant medical, dental and other receipts should then be sent to AIG at the address shown below for assessment and payment.  

Pupil Protector Personal Accident Claims
AIG Europe Limited  
30 North Wall
International Financial Services Centre
Dublin 2

Cancer Cover Insurance Claim

The aim of the Cancer Cover Plan is to get financial help to you as soon as possible following diagnosis of a cancer covered by the Plan.  

To claim, you simply need to contact Cancer Cover Claims as soon as reasonably practical after diagnosis which is likely to lead to a claim. You can call 1800 646 747 or write to:   
Cancer Cover Claims,  
AIG Europe Limited,  
30 North Wall,
International Financial Services Centre,
Dublin 2   
     
We will send you a claim form and ask you to provide some information and evidence that supports the diagnosis of cancer, including a histopathological report on your cells and tissues.  

You can also download the claim form using the button to the right.
    
If we need you to have a medical examination we will pay the cost of it . Should the worst happen, we may also ask for a post-mortem examination.

Personal Accident Insurance Claim

In the event of an accident that may give rise to a claim on the policy you should notify AIG as soon as possible but in all cases no later than 30 days after the incident.  

You should download a Personal Accident Claim Form or it can be sent out to you on request.  

The claim form and relevant medical and other documentation should then be sent to AIG at the address shown below for assessment and payment.  

Personal Accident Insurance Claims  
AIG Europe Limited  
AIG House, Merrion Road  
Dublin 4.  

1800 646 747

Contact us

Mailing address:

AIG
30 North Wall
International Financial Services Centre
Dublin 2

 

Link to Claims pg

353 1 8599700

353 1 283 7774