Is for manufacturers, retailers & distributors of topical or ingestible products: food, drinks, cosmetics, pharmaceuticals & tobacco
Our cover meets recall & rehabilitation costs, as well as lost gross profits. We also cover malicious tampering; whether it’s real or simply threatened.
Events move quickly in a crisis, so our clients enjoy the benefits of professional pre-incident planning when it’s most valuable - before a recall threatens.
Media and public attention can often focus on unsubstantiated stories and speculation. Professional public relations and communications input will assist in managing this & protect the brand, reinforcing reliability and trustworthiness.
We provide the financial compensation & support for getting your business back on track, like extra staff, impact of lower sales and increased marketing costs.
Covers losses arising from:
The policy covers:
Suitable for food, drink, tobacco, cosmetics and pharmaceuticals for example.
Scope and terms are subject to the terms and conditions of the policies. A specimen policy is available on request.
We help explain what stages your business could expect to go through if your products are subject to recall actions
Expert analysis, testing or inspection of the faulty product and the manufacturing facility usually precedes any decision to instigate a recall.
Placing national, local and trade safety notices as part of a recall.
Conducting an efficient recall is essential but the problems do not stop there. If faulty products reach the market place it can also damage your reputation, loyalty of your customers & the confidence of your investors.
Conducting an efficient recall is essential but the problems do not stop there. If faulty products reach the market place it can also damage your reputation, loyalty of your customers & the confidence of your investors.
The speed at which affected goods can be traced, identified and recovered is critical to the overall success and damage limitation of a recall operation.
Safely disposing of the damaged or contaminated goods. Certification of disposal may also be required, to prevent dangerous items resurfacing in the secondary market.
Cancellation fees for advertising, media or promotional schedules.
Finding out what caused the product fault (such as contaminated environment or the design specifications) then replacing, restoring or fixing the product.