Businesses may attach great importance to their IT for competitive advantage and the projected business benefits. Our experience as an insurer of IT companies has shown us that when specific expectations are not met, clients’ minds may turn to possible action against suppliers.
The potential claims that technology providers can face from errors in delivery can cause widespread damage to reputations, balance sheets and earnings potential. Technology firms must protect themselves against these claims and exposures in this ever-changing and increasingly litigious environment to ensure business survival.