Coronavirus (Covid-19) Notice

Due to the widespread media reports of Coronavirus (Covid-19), and the World Health Organization (WHO) announcement declaring Covid-19 a pandemic, Covid-19 is a foreseen or known event. If you are purchasing a new policy, certain covers will not apply.  AIG Travel insurance provides cover for the following Covid-19 related events:

Trip cancellation

(Section A of the policy document)

if 1) an Insured Person, 2) a person who an Insured Person has booked to travel with 3) a relative or friend living abroad who an Insured Person had planned to stay with or 4) a Business Associate has a confirmed and documented diagnosis of COVID-19* at the time of departure which prevents the Insured Person from travelling.

Medical Expenses

(Section B of the policy document)

and cutting your trip short (Section C of the policy document) coverage if an Insured Person has a confirmed and documented diagnosis of COVID-19* whilst on a covered trip to a country that the Department of Foreign Affairs (DFA) has allocated a security status of Normal Precautions or High Degree of Caution to.

Please note that travel to a country that the Department of Foreign Affairs (DFA) has allocated a security status of Avoid Non-Essential Travel or Do Not Travel to is excluded by our policy.

All other Covid-19 related claims are excluded. We encourage AIG travel policyholders to please refer to their policy wording for full details or get in touch with us on 1800 344 455 with any further queries. All claims submitted will be assessed in line with the terms, conditions and exclusions clearly detailed in the policy wording.

 

*Confirmed and documented diagnosis of COVID-19 means a positive PCR or antigen test which has been conducted by a trained clinician. Self-administered antigen tests will not be accepted as a valid confirmation of a positive diagnosis.

 

Go To Travel Insurance

Due to the widespread media reports of Coronavirus (Covid-19), and the World Health Organization (WHO) announcement declaring Covid-19 a pandemic, Covid-19 is a foreseen or known event. If you are purchasing a new policy, certain covers will not apply.  AIG Travel insurance provides cover for the following Covid-19 related events:

 

a) for trip cancellation (Section A of the policy document attached) if 1) an Insured Person, 2) a person who an Insured Person has booked to travel with 3) a relative or friend living abroad who an Insured Person had planned to stay with or 4) a Business Associate has a confirmed and documented diagnosis of COVID-19* at the time of departure which prevents the Insured Person from travelling.

 

b) for medical expenses (Section B of the policy document) and cutting your trip short (Section C of the policy document) coverage if an Insured Person has a confirmed and documented diagnosis of COVID-19* whilst on a covered trip to a country that the Department of Foreign Affairs (DFA) has allocated a security status of Normal Precautions or High Degree of Caution to.

 

Please note that travel to a country that the Department of Foreign Affairs (DFA) has allocated a security status of Avoid Non-Essential Travel or Do Not Travel to is excluded by our policy.

All other Covid-19 related claims are excluded. We encourage AIG travel policyholders to please refer to their policy wording for full details or get in touch with us on 1800 344 455 with any further queries. All claims submitted will be assessed in line with the terms, conditions and exclusions clearly detailed in the policy wording.

*Confirmed and documented diagnosis of COVID-19 means a positive PCR or antigen test which has been conducted by a trained clinician. Self-administered antigen tests will not be accepted as a valid confirmation of a positive diagnosis.