AIG Marine - Delivering Tailored Solutions

Globally AIG is one of the largest marine insurers. As goods move across oceans, land or international borders, keeping them safe and secure becomes both increasingly important and increasingly difficult. As globalisation attracts trade with lesser developed countries, the risk of theft or damage to goods in transit continues to rise. In addition, customers today expect shorter manufacturing and distribution lead times, and business reputations and relationships are at risk if companies fail to deliver.

Confidence in prompt, reliable delivery is a simple commercial necessity. Marine insurance encompasses the safe transport of material in all its forms, whether port to port, warehouse to warehouse or from raw material to delivered product, through to the programme management of massive infrastructure projects projected thousands of miles from home shores. Marine is therefore inherently a global business. At AIG, we combine local expertise and knowledge with the quality and responsiveness of our international network, to ensure the protection of our customers’ assets and their business reputation. At AIG we offer a range of policies to meet our customers insurance and risk management needs.

Marine Cargo

AIG provide coverage for goods in transit for manufacturers, importers and exporters, commodity traders, logistics companies and more. Policies can be tailored to provide protection for pure domestic transit movements, warehouse, storage, exhibition, processing or consolidation risks. Just recently we launched our CargoGuard product for the SME market. A flexible ‘all risks’ policy for goods in transit by land, air, sea, on our online trading platform Acturis.

Marine Liability

AIG provide a wide range of products for the people who support the marine industry through the successful transport, logistics, handling and storage of goods, including liability insurance for terminal operators, port authorities and vessel charterers and much more.

Learn More: Marine Cargo insurance from AIG

Inland Marine

AIG also provide protection for assets that are moveable or mobile in nature, in transit or in storage, where specialisation is needed or unique exposures exist. AIG are recognized by our customers as the best marine loss control service in the Marine Insurance Industry. Global Marine offers comprehensive marine loss control engineering (MLCE) services adapted for specific clientele encompassing manufacturers, marine terminals, ports and shipyards, logistics service providers, project consortiums, contractors, and mega yacht owners. Our global footprint provides an excellent fit for multinationals seeking tailored coverage and services that can be location specific or part of a worldwide master policy program.

We believe in going beyond the traditional risk assessments by working in partnership with our clients and brokers to produce a bespoke added value service to meet our mutual needs on business and asset protection.The MLCE mission is to measure, identify and list customer requirements and provide efficient integrated solutions towards risk minimisation.

Our proactive loss prevention approach endeavours to avoid losses by analyzing potential exposures and presenting tailored recommendations to minimise them. We provide clients with an outline of potential problems and their solutions based upon our loss control capabilities, local knowledge, and global strengths. Treating our clients as partners in the process, we are diligent in our efforts to develop and implement strategies for eliminating or reducing loss exposures to mutual benefit.

We are committed to reducing future losses by analysing client loss frequency and severity trends on a frequent basis and implementing practical, feasible recommendations in accordance with the needs and requirements of each insured.

The team strives to ensure open lines of communication, to act as a “knowledge center” and exchange essential information that will assist the client, underwriter and MLCE team in carrying out loss prevention initiatives during the policy period. We have a global network of 15 strategically placed, full time, risk engineers, made up of seasoned professionals with 25 years of experience in the industry on average, most with sea-going experience and licensed as Master Mariners. MLCE risk engineers also have wide ranging complimentary expertise as former cargo surveyors, port captains and claims specialists as AIG combining local expertise and an international network to deliver tailored marine solutions as well as specialized skill and experience in areas such as cargo crime prevention, logistics, and packaging. To take advantage of the team’s complimentary skills and expertise as well as maintain a worldwide consistent approach and maximize our effectiveness in delivering the full range of loss control services to our clients on a local level, the team has developed “Centres of Excellence” (CoE) that cover our services related to general cargo, bulk cargo, project cargo, hull and machinery, marine liabilities, logistics security as well as recreational marine and inland marine. Each CoE includes a committee of MLCE managers with the necessary expertise to ensure that our services remain on the cutting edge in the related discipline and all local loss control operations remain fully supported on a global level.

MLCE Capabilities

Cargo

Services relating to cargo policies may include but are not limited to the following:

• Desktop vetting and / or physical inspection for vessel suitability.
• Packaging consultation or detailed cargo condition assessment.
• Handling, stowage and securing guidelines for general cargo, specific  bulk commodities, dangerous goods, and heavy lift shipments.
• Guidance on adherence to applicable regulations such as IMDG Code, CSS Code, IMSBC Code or the IBC Code.
• Analysis and guidance on route assessments, tug and barge suitability, bollard pull requirements, towing arrangements, transport method statements, lifting gear and rigging assessments as well as “cradle to grave” monitoring of critical project cargo shipments.
• Warehouse risk assessments for fire, theft and natural hazard exposures as well as potential maximum loss based on relevant exposures and mitigation factors.
• Cargo Security consultation on exposures and vulnerabilities; auditing existing policies and procedures; and assisting with the implementation of industry best practices.
• Piracy Mitigation Planning

Marine Liability and Hull

Services relating to Marine Liability and Hull policies may include but are not limited to the following:

• Risk assessments for port, marine terminal, stevedoring, passenger vessel, shipyard, or marine construction operations. Depending on required scope, these assessments may incorporate inspection of facilities, piers, docks, wharves, dry-docks and cranes as well as review of cargo (or other) operations, contract and work orders, safety and loss control programs, pollution and environmental policies, fire protection, security, maintenance and repair programs; care, custody and control policies, and / or tenant, contractors, temporary workers and employee policies.
• Marine Safety Training
• Condition and valuation assessments for tugboats, barges, small passenger vessels, ferries, fishing vessels, “brownwater” oilfield support (crew boats, OSV’s) and all classes of “bluewater” vessels.
• Guidance for same on adherence to applicable standards, rules or regulations (Class, Flag State, IMO, ISPS, etc).
• Piracy Mitigation Planning

Inland Marine

Services relating to Inland Marine policies may include but are not limited to risk assessments, loss control consultations, training seminars and best practice support tailored to client operations focusing on:

• Inland Transport
• Motor Truck or Carriers Legal Liability
• Cargo Handling Equipment
• Warehouse Legal Liability
• Builder’s Risk Coverage
• Contractors or Land Based Equipment
• Crane or Rigger’s Legal Liability
• Installation Coverage

AIG is a full member of TAPA the Transported Asset Protection Association. TAPA is a unique forum that unites global manufacturers, logistics providers, freight carriers, law enforcement agencies, and other stakeholders with the common aim of reducing losses from international supply chains. Currently we maintain a position on the Board of Directors for TAPA Americas and are actively involved in various committees including the development of new global standards such as TAPA Trucking Security Requirements (TSR) and safe parking requirements for truckers.

Guidance Documents and Training

In addition to the risk assessment programme, AIG MLCE has developed a “knowledge center” containing a number of documents and training materials covering a wide range of marine related technical subjects that are available to support the overall group risk management philosophy and provide guidance on operational best practice.

Also available are products such as “Insight”, an ever expanding suite of ‘Best Practice’ documents produced by AIG Property engineers covering a range of Property related technical subjects giving guidance to assist you in mitigating and controlling hazards across your ‘cargo in warehouses’ portfolio.

For more information on our Marine Cargo and Liability Solutions please contact our Dublin Based Marine Underwriter Niamh Hume on Niamh.hume@aig.com